Release notes
De Release Notes zijn momenteel alleen beschikbaar in het Engels
Below you find the product release notes. Note this document will be extended each month and will list new features, enhancements and bug fixes.
2024
June
🌟 What’s New
General: Sofie is now available in the Phishing Report Button – contact your SoSafe representative for more information.
Learning Content: Launched “Blue Collar Implementation guide + 6 topics.”
Learning Content-Localization:
Released 4 "Cyber Security for IT Professionals" lessons in Finnish.
Released 3 “Supply Chain” lessons in Czech, Portuguese, Italian, and Polish.
Released 1 “Confidentiality - 4 levels” lesson in Chinese and Turkish.
Released 3 “Phishing” lessons in Hungarian.
Released 4 “Fraud and Social Engineering” lessons in Polish, Chinese, and Hungarian.
Released 5 “Cybersecurity for Managers” lessons in Chinese, Czech, Russian, Polish, Portuguese, and Romanian.
🚀 Enhancements
General:
Accessibility improvements across the product.
Added a central Analytics dashboard featuring key KPIs and Human Security Index if activated.
User Management: Improved user loading and filtering for smoother and faster performance.
Phishing Simulation: Placeholders in the preview of phishing templates are now automatically filled by default. Added a new 'Fill placeholders' switch for flexibility.
Phishing Report Button:
Added footer to Phishing Feedback emails.
Added incident tickets via PhishFeedback.
Analytics: ISO tables now feature a new design.
🛠️ Bug Fixes
Personalized Learning:
The level card on the achievements page now shows the correct message when a user is behind schedule.
Fixed bugs preventing the setup of progress migration from older campaigns for existing customers.
Display correct signature on certificate download upon completion of all mandatory modules.
In the reminder email, the link to a new lesson redirects the user to the specific module instead of the e-learning home page.
Fixed some minor branding display issues.
Analytics:
Fixed an issue where metrics did not update in the Simulation Expert view.
Disabled download loading animation because it was breaking the download in some cases.
Phishing Simulation:
Fixed minor bugs such as wrong translation phishing email link.
Fixed an issue where users have received the same template multiple times.
Phishing Report Button:
Sofie in PRB now sends attachments when reporting an email.
Fixed an issue where the "I got phished help" button was visible when the feature wasn't enabled for the customer.
Fixed an issue where on smaller width sizes the Outlook buttons were showing unexpected behaviors.
Learning Content-Localization:
Fixed Dutch typo in the lesson "Protecting sensitive information on the go."
Fixed an issue in “MFA Bombing” lesson in English.
Fixed an issue in 1 “LKSG” lesson in English.
Fixed an issue in Swedish where a lesson wasn’t displayed in the E-Learning Platform.
Fixed an issue with sound files in the Italian module “Secure passwords.”
Fixed French translation in 3.5 module “Spear Phishing.”
Fixed translation for French, Dutch, and Spanish in lesson “Ensuring due diligence in supply chains.”
May
🌟 What’s New
Find an in-depth explanation of freshly launched features in our product blog.
General:
Launched the Human Risk OS Dashboard.
Launched Sofie Level Zero Support.
Launched the possibility to add custom lessons to your Personalized Learning.
Launched new Simulation Capabilities such as basic simulation, targeted simulation, and behavior-based simulation, offering more personalized possibilities to play out phishing simulations.
Launched Phishing Feedback and a related Analytics page to the Phishing Report Button.
Analytics:
Added the “Comparison Charts”, breaking down multiple metrics by user groups.
Launched the new dashboard that features all of your relevant data in one view.
Learning Content:
Released 60 new Phishing Simulation Templates and targeted templates in multiple languages.
Released the new Developer Lessons.
Released the new Blue Collar Workers Lessons.
Localization:
Released 3 "Compliance" lessons in Finnish.
Released 1 "Shadow IT" lesson in Czech,Turkish, Chinese, Polish and Portuguese.
Released 1 Digital Signature lesson in German, English, Swiss German, French, Dutch, Spanish, Danish, Norwegian, Swedish and Finnish.
Released 1 “ChatGPT” lesson in Turkish, Czech, Polish and Chinese.
Released 1 “AI Vishing” lesson in Portuguese, Polish, Chinese, Czech and Turkish.
Released 3 “Supply Chain” lessons in Dutch, French and Spanish.
Released 3 “Phishing” lessons in Chinese.
🚀 Enhancements
Personalized Learning:
Added the functionality to edit a training after it was started.
Existing customers can now keep their learning progress when switching to Personalized Learning.
The Learning Path now always shows the 5 most important lessons to be done by the user.
Released ISO Reporting for Personalized Learning.
Improved the display of anonymous reporting of Personalized Learning.
Testmail Sending:
The previous limit of 5 test emails for testing whitelisting has been removed.
🛠️ Bug Fixes
General:
Fixed an issue where downloading the Whitelisting PDF resulted in an error page.
User Management:
Fixed an issue where email addresses were not converted to lowercase during user data import, causing validation errors.
Analytics:
Fixed the issue to display Download button in the E-learning Analytics when multiple campaigns are selected.
Fixed some issues with the display of the average score and passed modules per user group when adjusting the table.
Phishing Simulation:
Fixed an issue for the calculation of big simulations.
Improved the phishing simulation sending randomization.
Personalized Learning:
Fixed an issue with the display of completion rates for the learner.
Learning Content – Localization:
Fixed issue in "MFA Bombing" lesson in English, Portuguese and Finnish.
Fixed issue in "GDPR Liability" lesson in Danish.
Fixed French translations in Compliance modules "What is compliance?" and "Corruption prevention".
Updated the lesson “Home Office” in multiple languages.
April
🌟 What’s New
General: Explore our revamped Checklist page with a new design, featuring "To Do" and "In Review/Approved" lanes for improved task tracking. A dynamic progress bar now visually represents task completion.
Learning Content – Localization:
Released 1 “PCI DSS” lesson in multiple languages, including English, Swiss German, Finnish, French, Spanish, Norwegian, Dutch, Danish, and Swedish.
Released 3 “Phishing” lessons in Czech, Polish, Portuguese, and Turkish.
Released 1 “Chat GPT” lesson in Portuguese.
Released 1 “Deepfake” lesson in French, Dutch, Spanish, Danish, Swedish, Norwegian and Finnish.
Released 1 "Basic Developer Awareness" video lesson in English and Swiss German.
Released 4 “Fraud and Social Engineering” lessons in Finnish, Portuguese, and Czech.
🚀 Enhancements
General:
Customers can now change the IP range on the Whitelisting page.
Sped up E-Learning login & register requests.
Personalized Learning:
Improved responsiveness and accessibility of the Survey Hub.
Enabled Certificate Download for Personalized Learning.
Updated 'due date' tag with blue colour for upcoming 'due date'.
Phishing Report Button: Updated phishing simulation detection in Google Workspace.
Analytics: Improved KPIs for Over time charts, Click rate by difficulty and context, as well as Operating Systems and Browser usage.
🛠️ Bug Fixes
General:
Fixed issue where the download of user provisioning excel template file didn’t work in French manager.
Improved license counting.
System Mails: Corrected branding background colors in system emails.
Personalized Learning:
Fixed issues with sending module reminders,
viewing learning path after first-time registration,
sending invites when the start-date is set to the same day.
Learning Content – Localization: Fixed Finnish translation issues in E-Learning and Swiss German placeholder and domain issues.
Phishing Report Button:
Fixed timeout issues for users with slow connections
Fixed unpredictable behavior when reporting email via EWS.
Analytics: Addressed multiple issues including difficulty downloading data from previous campaigns, very small content in generated PDF files, missing KPI values, and visibility of modules completed in non-manager languages unless the language setting was changed.
March
🌟 What’s New
Find in-depth explanations of freshly launched features in our Product Blog.
Learning Content: New learning content released: Deepfake Awareness and PCI-DSS Compliance Training
Integrations: Released Excel and OneDrive Integrations for Analytics, enabling seamless data export and synchronization to familiar formats to simplify the process of identifying risky behaviors (Beta)
Phishing Report Button:
Released a ServiceNow Integration, bridging the gap between SOC-teams and reporting users and enabling a quicker feedback loop back to the reporters (Beta)
Added the Trusted Senders feature to allow organizations to allowlist trusted email domains (Beta)
Sofie Rapid Awareness:
AI-Powered Auto-Translations
Added the ability to schedule alerts for future delivery of Sofie Rapid Awareness alerts
Learning Content – Localization:
Released 5 “Cyber Security for Managers" lessons in French, Finnish, Danish, Norwegian, Swedish, Hungarian, Turkish and Italian
Released 3 “Real Case” lessons in Polish, Hungarian, Czech, Portuguese, Slowak and Chinese under the categories Malware and Email Security
Released 4 “Fraud and Social Engineering” lessons in Turkish
Released “Confidentiality - 3 levels” and “4 levels” in Finnish
General Admin Experiences:
You can see the responsible person's email in the user table (if feature is in use)
Added two new roles for restricted Manager access, introducing an option to add people to the Manager who can only see Analytics data
🚀 Enhancements
General: Improved accessibility on various areas of the product
Personalized Learning:
Updated the library view to help you focus on your learning path
Improving the dynamic learning experience for new starters, considering the exact date they were added to the learning
Some branding improvements
Disabled "Differentiated learning results" for personalized learning
Survey Hub design update
Personalized Learning - Analytics:
Added download data feature to Analytics
Enabled the ability to switch between Personalized Learning Analytics and historical data from earlier E-Learnings
Introduced a new 'Download KPI Data' feature to Personalized Learning Analytics. This feature allows managers to continuously download KPI data for their employees, covering various metrics related to their training programs
Analytics:
Improved responsibility to different screen sizes
Removed a data export limit, allowing unlimited downloads in both E-Learning and Simulation exports
Sofie Rapid Awareness:
UI updates
Various performance updates
Learning Content: Updated the Fast Track lessons from Brazilian Portuguese to Portuguese from Portugal
🛠️ Bug Fixes
General:
Fixed an issue where for Reporting users the DPA pop-up is shown even though the DPA has already been signed
Fixed an issue where the whitelisting PDF showed slightly different instructions
Personalized Learning:
Fixed some SSO login timeout issues
Fixed some module preview bugs
Fixed some issue that led to module reminders although lessons were already completed
Fixed a sending issue with invitations
Analytics:
Added Code users to Personalized Learning Excel download
Changed data load cycles
Fixed multiple issues regarding translation issues
Resolved an issue with the 'Download All Certificates' feature in our E-learning Analytics campaigns, where managers can continuously download certificates for employees who have completed their training programs. Previously, customers were limited to downloading 140-150 certificates in as a zip file; we have increased this limit
Learning Content - Localization
Fixed incorrect data in the privacy module "Confidentiality levels of information 4 levels"
Fixed Dutch typo in 3.5 module "Preventive Measures"
Fixed an issue with a placeholder in Dutch module “Wat zijn typische gegevensbeschermingsincidenten?”
Fixed module “Vishing” in Croatian where all the sound files were in English
Fixed issues in final slides of 3 Fast Track modules in Spanish
Simulation: Fixed issue where the campaign status mismatch in case when generating phishing mail fails during transmission
Self-Service:
Fixed some issues with DPA downloads
Fixed some issues with discounting mechanisms
February
🌟 What’s New
Learning Content – Localization:
Released “Confidentiality Level 4” lesson in 8 languages: Bulgarian, Croatian, Czech, Polish, Portuguese, Romanian, Slovak, and Slovenian.
Released 3 “Real Case” lessons in Turkish under the categories Malware and Email Security.
Released 5 “Cyber Security for Managers" lessons in Dutch and Spanish.
Phishing Simulation – Localization: Translated and implemented 4 phishing templates in 5 languages.
🚀 Enhancements
Analytics:
Enabled certificate zip download on New Analytics.
Show "Mandatory" modules by default for Personalised Learning campaigns.
Simulation:
Languages Dutch and Spanish were added to the SoSafe Phishing Demo Page.
SCIM Connection: Make manager attribute mappable.
Phishing Report Button: The PhishFeedback on the Manager is now visible for all.
User Data: Provided French translation of the Manager user data file template.
Personalized Learning:
Implemented Tour translations in FR and NL.
Improved English language in “Compact Training” lessons.
Start and due-dates are reset to Friday when a PL or a user starts in the weekend, ensuring reminders aren’t sent during the weekend (will be sent 7 days before the due-date).
Training page is now mobile and tablet friendly
Learning Content: Updated French text in the lessons "Protéger les informations sensibles en déplacement", "Applications", and "Mesures préventives", and updated video sound/subtitles in "Programme malveillant".
🛠️ Bug Fixes
General:
Fixed broken simulation reporting page for some Self-Service Environments.
Fixed wrong display of Contract Start & End date for multi-year licenses on Account and license information Page.
Updated some workflows in the Zurich Self-Service Environment and the How-To-Document.
Personalized Learning:
Enabled fallback modules when module is not available in user’s language.
SCIM users now counted in PL setup to show user language percentages.
Fixed elearning certificate logo covering modules.
Fixed accessibility issues on Personalised learning.
Simulation:
Norwegian phishing simulation templates now translate date variables correctly.
Bugfix: QR codes in phishing templates were unintentionally removed during a "cleaning" process. This issue has been resolved, ensuring that QR codes are now retained and properly displayed on the learning page.
Analytics:
Fixed registration rate for Beispielfirma.
Fixed Click Cumulative Rate Over Time.
Fixed translation issue for French simulation excel data download.
Fixed issue where module name was not matching.
Fixed issue where the ISO tab was not visible.
Fixed issue in Multiple Tenants view, where the returned data was not handled well when Cumulative option in Basic tab was selected.
Fixed issue on the Beispielfirma, where some of the numbers were not lining up with each other.
Fixed issue where the numbers for KPIs with user groups showed different values when searched for them than when all groups are shown.
Added missing French translation to the download KPI excel file.
Phishing Report Button:
The tooltip for Delete reporting reason for Google Workspace clients is now there.
Fixed issue where you couldn’t add a reporting reason.
January
🌟 What’s New
Phishing Report Button - PhishFeedback: Added French PhishFeedback emails!
Learning Content - Retry Quiz: Our fast track training now lets you retry a quiz if you did not pass the module without repeating the content!
🚀 Enhancements
Phishing Report Button – PhishFeedback: Added the possibility in the manager for customers to register for the PhishFeedback closed beta.
Sofie: Added her greeting message in more languages.
🛠️ Bug Fixes
Learning Content: Some usability fixes within quizzes.
Analytics: Corrected some data on the Browser- and OS usage KPIs.
Analytics: We now show an overall benchmark value for clients who are not associated with any industry.
Analytics: Fixed some spacing issues in PDF download.
Analytics: Fixed issue where some users were not able to download a PDF.
Analytics: Fixed download button in the Analytics of the demo environment.
Phishing Simulation: Fixed a bug on cache recalculation. Under some conditions changing user groups while a campaign was running did not trigger a full phishing campaign cache recalculation.
UI: Fixed some spelling mistakes and UI-related bugs.
2023
December
🌟 What’s New
Phish Feedback Loop Beta: Now open for Beta. Available for customers using a Jira ticketing system or an equivalent webhook capability. Contact your SoSafe Representative for more details.
🚀 Enhancements
Sofie - Improved Card Layout: Enhanced layout with perfectly centered cards, aligned profile pic, and symmetric 16px padding.
Sofie - Enhanced Spacing Dynamics: Improved spacing between headlines and input fields for better visual appeal.
Phishing - Renaming for Clarity: "Template Preview" page is now renamed to "Phishing Templates" for better clarity.
Personalized Learning: Branding applied, registration with email address enabled, and added KPIs in Analytics.
Phishing Report Button on IE11: Refactored and improved for better functionality.
🛠️ Bug Fixes
User Management: Fixed an issue leading to duplicated users.
Personalized Learning: Welcome tour language now matches the chosen language.
Analytics: Corrected information text for Starting rate and Completion rate.
November
🌟 What’s New
Manager now available in French: The entire administrative experience is now available for our French clients in French.
New Design for SoSafe Manager: A complete redesign of the Manager, with smoother workflows, logical navigation, and reduced effort. Includes a tour to guide through the new logic.
Personalized Learner Experience: New Personalised Learning feature on the SoSafe e-learning platform, supporting German, English, and French languages, with more to come. Contact your SoSafe representative for a first look.
🚀 Enhancements
Analytics: New over time charts with visual approach and industry benchmarks, featuring toggles for activation/deactivation. Charts added to Reporting Rate, Learning Rate, Reply Rate, and Interaction Rate.
🛠️ Bug Fixes
Analytics: Fixed download permission issues, data format in ISO (Simulation), and download issues resulting in empty files. Increased user overview limit in e-Learning to beyond 10k.
Manager: Resolved issues with the 'Please be patient' toast message, login crashes, and the password reset process.
Self-Service: Addressed an edge case preventing simulation start in self-service. Self Service Simulation PDF report downloadability restored.
October
🌟 What’s New
Sofie Teaser Page: Introducing the new Sofie Teaser page where customers can request a "Sofie Rapid awareness" demo, discover key features, and easily connect with our Customer Success team. A direct link to the Sofie landing page is also available for more detailed information and demo requests.
🚀 Enhancements
Checklist: Improved logic for marking items as complete. Items can now have dates in the past, allowing for easier adjustments.
Analytics:
Added a download animation to indicate ongoing downloads.
Removed "gender" from expert filters for enhanced inclusivity.
🛠️ Bug Fixes
User Management – Google Workspace Connection: Fixed issues with user data sync from GWS, including improvements on incremental updates and sync status.
User Management: Updated responsible person feature to delete a user if the value is null.
Sofie Rapid Awareness - Drafts and Logs Table: Resolved text overflow issues in tables.
Simulation - Dispatch > Whitelisting: The 'Send Test Mail' button no longer freezes the browser tab.
Analytics: Fixed an issue preventing expert filters from appearing in excel exports.
September
🌟 What’s New
Analytics Update: Toggle between the new and old versions of Analytics.
Sofie Rapid Awareness - Smoother Onboarding: Download the "Sofie - Rapid Awareness Manifest Zip" file from the components page and add your MS Tenant ID independently.
🚀 Enhancements
Analytics – General Enhancements:
Added a “Clear all” option in filters.
Made sections collapsible for better navigation.
Sorted months in ISO-reporting from most recent to least.
Included manager email from SCIM in 'Responsible person email' column of User Management Table.
E-Learning Enhancements:
UX/UI Refresh for a more intuitive experience.
Sunsetting the in-comparison feature on the platform.
🛠️ Bug Fixes
User Management: Corrected an issue where disabled users appeared in the User Overview Table.
General: Resolved a problem with password input fields and the 'Save' button in Manager after password updates.
Analytics – ISO Reporting: Fixed permission issues for viewing expert or ISO views.
Analytics – General: Addressed a logout issue from the Analytics dashboard.
Sofie - Engagement Metrics: Introduced real-time engagement rates for Sofie alerts.
Sofie - Customizable Alerts: Enabled easy customization and distribution of SoSafe-created content for cybersecurity awareness.